Store Policies

Exchange/Return conditions

We understand that there may be a case in which you need to return or exchange your order. For online purchases only, Miah’s Secret Women Beauty Inc. will accept merchandise in its original condition for a refund or exchange of the purchase price when accompanied by the original invoice.

The product must be returned within 7 days upon receiving from the date of delivery to Miah’s Secret Women Beauty Inc.’s boutique:

671 Prospect Street Fredericton,
New Brunswick,
E3B 6B8

A product that has been worn, used, tampered or damaged will not be accepted. Miah’s Secret Women Beauty Inc. reserves the right to refuse any merchandise that does not meet the above return requirements. See our list of eligible and ineligible products:

Eligible Products

Wigs/Hair Pieces/Extensions in original factory condition: unworn, unaltered, with the tags attached and in its original box, wrapping, net, etc. Miah’s Secret hair collection products are considered hygienic products. We take matters of hygiene and public safety seriously and DO NOT ALLOW opened items to be returned for the safety of all of our clients. You may return your Miah’s Secret item order ONLY if it has been unopened and not taken out of the packaging. Miah’s Secret hair collection items are packaged with a special security seal which identifies if the wig, hair pieces and extensions have been taken out of the package

Ineligible Products

  • Clearance items (items in this section are FINAL SALE)
  • Discontinued items

Return guidelines

You must contact us first at [email protected] or call 1-844-766-MIAH (6424) within 7 days from the date of delivery.We will then issue you a Return Merchandise Authorization (RMA).

You are responsible for all return shipping costs and we recommend that you send your return with a tracking number because Miah’s Secret Women Beauty Inc. will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled or damaged. All returns must be accompanied by the original invoice.

Shipping and Delivery

Free Shipping in Canada

Free shipping only applies to those orders that meet both of the following requirements:

  • Final delivery point is within CANADA
  • Subtotal of your order is 75 CAD or more and weighs 7 pounds and under

Free shipping delivery time: 1 to 7 days.

Shipping Outside of Canada

Shipping outside of Canada is 15 CAD and must weight under 0.40Kg.

Orders are processed and delivered Monday through Friday, excluding holidays. In addition, Miah’s Secret Women Beauty Inc. cannot be held responsible for unanticipated delivery delays beyond Miah’s Secret Women Beauty Inc.’s control.

There is a 3 CAD handling charge for all shipping. 

Cancellations

If you wish to cancel your order, please send an e-mail to [email protected] or call 1-844-766-MIAH (6424) within 24 hours of your purchase. After that your order will be shipped. In this case, please refer to our return policy and return your purchase once you have received it.

Payment

Miah’s Secret Beauty Inc. accepts the following forms of payment for online purchases:

  • Visa
  • MasterCard
  • Discover
  • American Express

All prices quoted on this website are in Canadian dollars and do not include sales taxes.

Other methods of Purchase

By phone

You can purchase an order by calling 1-844-766-MIAH (6424) and we can take your credit card payment over the phone. If you get the answering machine, just leave us a message with your name & number and we will call you back.

Visit our Store

You can visit our store in Fredericton NB at the following address:

671 Prospect Street Fredericton,
New Brunswick,
E3B 6B8

Sales tax

Miah’s Secret Beauty Inc. charges provincial, federal and harmonized taxes on online transactions, as required by applicable laws. The on-screen transaction total reflects estimated tax and the actual sales tax will be calculated when your order is shipped. Please note you will not incur any additional fees upon receipt.